Privacy Policy

At Carpentercentre.ae, the leading carpenter Dubai workshop, we value your privacy and take the protection of your personal information seriously. This Policy explains how we collect, use, store, and protect information when you visit our website or contact us for our professional carpentry and woodworking services in Dubai.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with Carpentercentre.ae:

Personal Information

You may voluntarily provide personal information such as:

Your full name
Phone number
Email address
Project details shared through contact forms, WhatsApp, or calls

Non-Personal Information

We may automatically collect non-identifying information including:

IP address
Browser type and version
Device type (desktop, tablet, mobile)
Pages visited on our site
Time spent browsing and referring websites

This information helps us improve your experience, provide accurate carpentry quotes, and tailor our services to your needs.

2. How We Collect Information

We collect information through:

Contact forms for carpentry inquiries
WhatsApp click-to-chat buttons for fast quotes
Phone calls or email communications
Cookies and tracking tools for website performance
Analytics services like Google Analytics to understand site usage

3. How We Use Your Information

The information we collect may be used to:

Respond to your carpentry inquiries and provide professional service
Schedule appointments for furniture repair, custom wardrobes, kitchens, or office carpentry in Dubai
Share updates related to your carpentry projects
Improve our website, services, and user experience
Monitor website performance and prevent fraudulent activity

We never sell or share your personal information with third parties.

4. Cookies & Tracking

Carpentercentre.ae uses cookies to enhance user experience and track website performance.

Cookies may be used for:

Ensuring smooth website functionality
Monitoring traffic and performance
Understanding user preferences for carpentry services

You can disable cookies in your browser, but some website features may not work properly.

5. Third-Party Services

We may use trusted third-party services for analytics, advertising, and communication, such as:

Google Analytics
Google Ads (if applicable)
WhatsApp chat services
Website hosting and security providers

We are not responsible for the privacy policies of these third parties and encourage you to review their policies separately.

6. Data Protection & Security

We implement reasonable technical and organizational measures to protect your personal information against:

Unauthorized access
Alteration
Disclosure
Loss or destruction

However, no online system is completely secure. By using our website, you acknowledge that we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

Provide requested carpentry services
Comply with legal obligations
Resolve disputes

Once information is no longer needed, it is securely deleted or anonymized.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal data
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Carpentercentre.ae does not knowingly collect personal information from children under the age of 13. Our carpentry services and website are intended for adults seeking professional woodworking and furniture services in Dubai.

10. External Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of any websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated. We recommend reviewing this page occasionally to stay informed about how we protect your information.

12. Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Business Name: Carpentercentre.ae
Website: https://www.carpentercentre.ae
Phone: +971509273668
Email: info@carpentercentre.ae
Service Area: Dubai, United Arab Emirates